Sibling Testing

Cancellation Policy

Sure Match DNA Testing Policy Thank you for choosing Sure Match DNA for your DNA testing needs. In order to ensure a smooth and accurate testing process, please read and follow the guidelines below. 1. Identification Requirements: Valid ID: All testers must provide a valid government-issued ID (e.g., driver’s license or passport). The name on the ID must match the name of the person taking the test. Minor Children: If the test includes a minor child, a valid birth certificate is required. Social Security Number: In some cases, a social security number may be required for verification purposes. 2. Test Preparation: No Drugs, Alcohol, Nicotine, or Vaping: Testers must not consume drugs, alcohol, nicotine, or vaping products prior to the test. Eating and Drinking: Do not eat, drink, chew gum, or brush your teeth for at least 30 minutes before collecting the sample. 3. Attendance: Testers Must Be Present: All test participants must be present at the appointed time. No exceptions will be made. 4. Chain of Custody: Photographs: Photographs of the testers may be taken to ensure chain of custody, especially for legal (court-ordered) tests. These photographs will be securely stored as part of the testing records. 5. Refunds: No Refunds: Please note that once your test is scheduled and the sample collection process has begun, there will be no refunds under any circumstances. 6. Test Results and Liability: Test Results: Sure Match DNA is not responsible for any undesired or inconclusive results that may arise from the test. Spoiled Tests: Sure Match DNA is not liable for any tests that are spoiled due to improper sample collection or failure to follow pre-test instructions.