Privacy Policy

Effective Date: April 2, 2025

Sure Match DNA ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of the personal information you share with us. This Privacy Policy outlines how we collect, use, protect, and disclose information obtained through our DNA test collection services and website.

1. Information We Collect

When you use our services or interact with our website, we may collect the following types of information:

Personal Information: Name, date of birth, address, phone number, email address, government-issued ID, and social security number (if required for legal testing).
DNA Sample Data: Biological samples (e.g., buccal swabs) and any results or reports generated from them.
Payment Information: Billing address and payment method (processed securely through third-party payment processors).
Website Usage Information: IP address, browser type, device type, and usage behavior via cookies and similar tracking technologies.

2. How We Use Your Information

We use your information to:

Schedule and conduct DNA sample collections.
Process and analyze DNA samples through our partnered laboratories.
Deliver accurate results to authorized parties.
Fulfill legal, court-ordered, or immigration-related requests.
Communicate with you about your appointment, results, and support inquiries.
Improve our services and website functionality.

3. Strict Confidentiality Practices

Sure Match DNA operates with the highest level of confidentiality. We understand the deeply personal and sensitive nature of DNA testing. Therefore:

We do not share your information with third parties without your written consent, except as required by law or court order.
All collected samples and test results are handled in a secure, HIPAA-compliant environment.
Only authorized personnel have access to your data, and they are bound by strict confidentiality agreements.

4. Data Protection and Security

We implement industry-standard security measures to protect your information, including:

Encryption of sensitive data
Secure servers and restricted access
Regular audits and compliance checks

Despite our best efforts, no method of transmission over the internet or method of electronic storage is 100% secure. However, we strive to use commercially acceptable means to protect your personal information.

5. Sharing and Disclosure

We do not sell, rent, or lease your personal or genetic information to third parties. We may share information only under the following limited circumstances:

With your explicit written consent.
With laboratories and service providers under contract to fulfill testing.
As required by law, regulation, subpoena, or court order.

6. Your Rights and Choices

You have the right to:

Request a copy of your personal information.
Correct or update your information.
Withdraw consent or request deletion of your data (subject to legal obligations).

To exercise any of these rights, please contact us at [Insert Contact Email or Phone Number].

7. Cookies and Website Analytics

Our website may use cookies to personalize content, analyze traffic, and improve your browsing experience. You can manage your cookie preferences through your browser settings.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18 without parental or legal guardian consent. If we learn we have collected personal data from a child without proper authorization, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your information, please contact us at:

Sure Match DNA
8221 Fieldstream Court
Eastvale, CA 92880
service@surematchdna.com
951-268-4484